This is an example Terms & Conditions. You must adapt the information below so that it is relevant to your own business. You may need to consult a legal expert for assistance with this. RomanCart Ltd. takes no responsibility for the content of your terms & conditions
Please read these terms carefully, and print and keep a copy of them for your reference.
This website is owned and operated by [Name, Address].
If you need to contact us, please email us at [email address] or call customer services on [telephone number].
VAT number: [insert number]
Company registration number: [insert number]
When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order. Once we have checked the price and availability of the goods, we will email you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an email confirming acceptance of your order, and there will be no contract between us.
If the goods are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.
[Include a description of the technical steps required of the customer, for them to place an order] [Include a description of the technical means for identifying and correcting input errors prior to the placing of the order]
[Include a schedule of delivery charges, or details of how you calculate delivery charges]. [Include details of when goods will be sent out, and when buyers can expect to receive their goods.] If the goods are lost or damaged in transit, please let us know promptly.
This policy does not apply to the following goods, which are exempt from the right to cancel:
You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please email us or write to us.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.
If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.
These terms were last changed on [date]. Previous versions of our standard terms and conditions can be viewed here. [Provide a link to previous terms]. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
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